Status

Live service health, incident updates, and maintenance notices. If something isn’t working, check this page first—then contact support if needed.

Contact supportGo to dashboard

Current status (example)

This page is a template. You can update the numbers and incident history manually, or connect it to a real monitoring system later.

Website
Operational
OK

Landing pages, docs, and login UI are reachable.

Dashboard & API
Operational
OK

Server management actions and auth endpoints.

Game servers
Degraded (example)
Investigating

Some servers may see higher latency during peak times.

Incident history (example log)

Increased latency in EU region (example)

Date: 2025-12-28 · Duration: ~40 minutes · Impact: some servers

Resolved

We observed elevated latency on a subset of nodes. Mitigation included routing adjustments and a restart of affected services.

Timeline
  • 00:10 UTC — Alert triggered
  • 00:18 UTC — Investigation started
  • 00:31 UTC — Mitigation applied
  • 00:50 UTC — Latency back to normal

Planned maintenance (example)

Date: 2025-12-15 · Duration: 15 minutes · Impact: dashboard

Completed

Routine updates to improve stability. During maintenance, some dashboard actions could temporarily fail.

If something breaks: what to do

  1. Check this Status page for incidents and maintenance.
  2. Refresh the dashboard and retry once.
  3. Try a clean copy of the server address (no extra spaces).
  4. Undo recent changes (plugins/mods) and test again.
  5. Contact support with your username, server name, and a short description of the issue.

Support: Contact · Email support@portalmine.com